How to Perform AEPS OFFUS Transactions on Your SBI Kiosk: An In-depth Guide

In today’s fast-paced digital world, the banking sector has seen a revolutionary shift towards more accessible and user-friendly services. Among these advancements, the Aadhaar Enabled Payment System (AEPS) stands out, especially the AEPS OFFUS transactions that have significantly streamlined how we conduct our banking operations. This comprehensive guide simplifies the process of performing AEPS OFFUS transactions on the SBI Kiosk portal for a seamless experience.

Understanding AEPS OFFUS Transactions:

Before diving into the process, it’s essential to understand what AEPS OFFUS transactions entail. AEPS allows bank customers to make payments using their Aadhaar number and by providing biometric authentication. This system facilitates various banking transactions without the need for physical bank cards or visiting a bank branch. OFFUS transactions refer to transactions where the customer’s account and the service provider’s account are in different banks, enhancing the system’s versatility and reach.

Preparing for AEPS OFFUS Transactions:

Starting with the Right Browser: The first critical step involves ensuring you are using the Chrome browser. The SBI Kiosk portal currently optimizes the AEPS OFFUS transaction process for Chrome, ensuring the best compatibility and user experience. At this time, it does not support Microsoft Edge and other browsers, establishing Chrome as the preferred choice for a hassle-free process.

Setting Up the System: After selecting the Chrome browser, close all active browser windows to start fresh. The next vital action is to run a specific batch file designed to configure your system for the AEPS OFFUS transactions. This batch file adjusts the system’s settings to align with the transaction process’s requirements, facilitating smoother operations.

ActiveX Settings and Login Procedures

An illustration depicting a person conducting  AEPS Offus transactions at a digital kiosk

Configuring ActiveX Settings: Once the system is prepared, open Chrome and adjust the ActiveX settings. These settings are crucial for running the Kiosk portal efficiently, as they enable essential features such as localhost access and pop-up permissions. Proper configuration of ActiveX settings ensures that the portal functions correctly, without any hitches during the transaction process.

Logging into the SBI Kiosk Portal: With the ActiveX settings configured, the next step is to log into the SBI Kiosk portal. This step is straightforward but crucial for accessing the services needed to initiate AEPS OFFUS transactions. Use the portal’s URL to navigate to the login page and enter your credentials to access the dashboard.

Executing AEPS OFFUS Transactions:

Initiating the Transaction: After successfully logging into the SBI Kiosk portal, you’re now ready to initiate an AEPS OFFUS transaction. This process begins with authenticating the service provider’s (CSP’s) fingerprint, a critical step for ensuring the security and authenticity of the transaction. Following this, the customer’s fingerprint will be authenticated, further solidifying the transaction’s security.

The Importance of Fingerprint Authentication: The dual-step fingerprint authentication process is a cornerstone of AEPS OFFUS transactions. It not only enhances the security of the transaction but also ensures compliance with regulatory standards. The first step involves the CSP’s fingerprint authentication, establishing the legitimacy of the service provider. The subsequent authentication of the customer’s fingerprint confirms the customer’s identity, making the transaction process secure and trustworthy.

Additional Resources and Support:

Downloading the Batch File: A crucial component of the preparation process is the batch file mentioned earlier. A download link for this file is typically provided by the SBI Kiosk portal or through official communication channels. You should download this file and save it on the desktop or a designated location on your system. Following the instructions to run this file is crucial for a successful setup. It enables smooth conduct of the AEPS OFFUS transactions.

Seeking Assistance: Despite the detailed guide, there may be instances where additional support or clarification is needed. In such cases, it’s advisable to reach out to the official support team (Concerned BC) of the SBI Kiosk portal. They can promptly resolve any issues and ensure your transactions proceed smoothly without interruption, offering personalized assistance.


Performing AEPS OFFUS transactions on the SBI Kiosk portal is a testament to the banking sector’s ongoing digital transformation. By following this detailed guide, service providers can ensure a smooth, secure, and efficient transaction process for their customers. Using the Chrome browser is essential. Prepare the system with the specified batch file. Follow the correct authentication process closely. The digital banking landscape is evolving rapidly. It is crucial to remain knowledgeable and ready for these transformations. This ensures the delivery of top-notch banking services.

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